Useful Information

The normal Check-in time is 13h00 with check-out being 11h00. Should you require any changes to these times, please request changes prior to arrival. Every effort will be made to accommodate you.
Should you or any member of your party have special dietary requirements, or should your visit include the celebration of a special event, such as a Birthday or Anniversary etc, please ensure that you notify us per email at least 7 days prior to arrival?
Food: We follow all procedures and protocols with regards to food safety, preparation and presentation as set out by the Occupational Health and Safety Act.

We have laundry facilities. It must be remembered that each is a ‘bush laundry’, and it is therefore not recommended to send in delicate items that require specialised care. Laundry baskets are provided in each room, along with a laundry list. We ask that lists and laundry are left in the rooms prior to the early morning game drive, which will enable us to return the items in the afternoon.

Laundry is charged as an extra, and may be settled with extras of departure.

Fire: Our fire alarm is tested once a month.

Emergency lighting is provided as we have a back-up generator, so if the national grid goes off then the generator kicks in and operates the camp at 100% capacity. The generators are serviced every 3 months, over and above a major annual service. There are also lights along all paths, as well as torches in every room. Rangers and guards will also be readily available in the event of fire.

There is a fire assembly point for guests and staff at both camps, as well as a well documented fire procedure. We have five qualified fire fighters on site, and a fully fitted fire engine with fire fighting equipment in camp. Fire extinguishers in every room are serviced and certified every 9 months. Equipment checks are conducted every week and are supported by signed inspection sheets.

Within camp we have three back-up fire carts as well as a back-up pump, to pump water from our dam or direct from the river.

All our rangers have at least level 1 first aid training, and are also trained in basic fire awareness and basic fire fighting.

Fire extinguishers are carried in all vehicles.

The summer months (September – April) are very warm however a sweater may be required on the odd occasion. During the winter months (May-August) we recommend warm clothes and a warm jacket. Generally, our dress code is casual. We recommend neutral colours for Game Drives and any bush walks.
Mobile phone coverage is available and varies from carrier to carrier. Wireless internet is also available. Satellite TV with a full bouquet of channels is available in the central Lodge area. Please note that out of respect for other guests the use of cellular phones is restricted to individual bedrooms. Mobile phones must be placed on silent during game drives and in the public areas.
All Guests are required to sign an indemnity form on arrival at Kwenga.

All major Credit cards with the exception of American Express and Diners Club are accepted. Cheques are not accepted.
Malaria is endemic to the Limpopo region of the country and therefore this includes Kwenga Safari Lodge and the Kruger National Park. We are on the edge of the malaria belt, thus we are in a malaria area. We do not offer any medical advice in this regard strongly suggest that you consult with your Medical practitioner in this regard.
We recycle all goods at Kwenga, including plastic, tins, paper and glass. Leftover food is buried in compost holes to return to the ground. We also have a worm farm to ensure we follow eco-friendly green status which we use as compost and natural fertilizer for all our gardens and plants.
South Africa utilises 220v A.C. current. Please ensure that your equipment will run on 220v and purchase the correct adaptors for South Africa.
Anti-malarial prophylactics are essential all year round. Please consult your physician
Comfortable walking shoes, sun hats, sun-glasses, sun screen
Cameras and binoculars
Summer: lightweight clothing and swim wear, warm clothing for game drives
Winter: light clothing for daytime, very warm insulated jackets for game drives

Do you have a question?
Call us Now on +27 82 820 0539 or click the button on the right.